課堂筆記 unit 2
Reading one 詞匯準備(2a)
customer satisfaction form 顧客滿意調(diào)查問卷
complete the form 完成表格
questionnaire 調(diào)查問卷
criteria 標準
atmosphere 情調(diào)
attentiveness 周到
value for money 物有所值
objective 目標
enhance 提高
mezzanine 中層樓(指介于一層和二層之間)
reasonable prices 合理的價格
interior design 室內(nèi)裝修
group dining 團體用餐
group menu 團體用餐菜單
catering requirement 用餐要求
tour groups 旅游團
birthday party 生日會
corporate events 公司社交活動
wine tasting 品酒會
company presentation 公司業(yè)務(wù)報告會
business trip 商務(wù)旅行
salad 色拉
steak 牛排
口語練習
Work in pairs. Use the criteria above to ask your partner questions about the last restaurant he/she went to.
根據(jù)以上表格中所列出來的各項標準,向你的搭檔詢問她上次去過的酒店的有關(guān)情況。
參考詞匯和表達:
Could you tell me (something) about…?你是否能告訴我……?
Could you say something about…?您是否能談?wù)劇?/p>
How is the…?怎么樣?
What is … like? 怎么樣?
What about …?怎么樣?
What do you think of …?對……您怎么想?
What is your impression of …?您對……的印象如何?
How do you like the …?您認為……怎樣?
詞匯準備(2b)
corporate hospitality 商務(wù)接待,企業(yè)社交
tip 技巧,竅門,忠告
to be in need of 需要
business objectives 商務(wù)目標
social setting 社交場合
training consultants 培訓(xùn)咨詢
corporate events 商務(wù)活動
a social event 社交活動
accommodation 住處
poor timing 時間不當
sales figure 銷售數(shù)字
the recipe for success 成功秘訣
establish/build a good business relationship 建立良好的商務(wù)關(guān)系
trade fair 貿(mào)易會
fashion sportswear 運動時裝
teenage 少年
production methods 生產(chǎn)方式
head office 總部
design team 設(shè)計小組
marketing and sales directors 營銷和銷售部門的主管
in due time 經(jīng)過一段時間,到適當?shù)腵時候
要點解釋
A round of golf 一場高爾夫球
A sightseeing tour of the city 城市觀光游
A visit to a sports event 觀看體育賽事
A shopping trip 購物游
fact-finding mission 情況考察
offer your company a substantial contract 為您的公司提供一份客觀的合同
to place an order with…… 向……定購
a valued customer 有價值的客戶
finalise one or two small details concerning 對與……有關(guān)的一兩個詳細情況做出最后決定。
a manufacturer of fashion sportswear 時裝運動服生產(chǎn)商
a two-day stopover 為期兩天的中途停留
口語練習
Speaking. What are the advantages and disadvantages of mixing business with pleasure.
把商務(wù)和娛樂結(jié)合的有利之處和不利之處是什么?
參考詞匯和表達
build a good business relationship 建立良好的商務(wù)關(guān)系
establish rapport with clients 與客戶建立聯(lián)系
enhance mutual understanding 增進相互理解
a more colorful life 更為豐富多彩的生活
work and play are one 工作與休息融為一體
difficulty of swapping roles 角色交換的困難
forget your role 忘記自己的角色
too preoccupied with your work 對工作過于專心
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