接電話(huà)時(shí)如何用英語(yǔ)表達(dá)讓對(duì)方說(shuō)話(huà)慢點(diǎn)
接電話(huà)如何讓對(duì)方慢點(diǎn)兒說(shuō)話(huà)？
One of the biggest problems is speed. Native speakers， especially business people， tend to speak very quickly on the telephone. Here are some practical tips to get native speakers of English to slow down！
主要的一個(gè)問(wèn)題是語(yǔ)速。說(shuō)母語(yǔ)的人，尤其是商務(wù)人士，打電話(huà)的時(shí)候說(shuō)話(huà)語(yǔ)速都很快。下面是一些實(shí)用的小貼士可以讓母語(yǔ)是英語(yǔ)的人放慢說(shuō)話(huà)的速度。
* Immediately ask the person to speak slowly.
* 直接請(qǐng)這個(gè)人慢點(diǎn)說(shuō)。
* When taking note of a name or important information， repeat each piece of information as the person speaks.
* 記錄一個(gè)名字或者重要信息的時(shí)候，打電話(huà)的人說(shuō)一句你就重復(fù)一句。
This is an especially effective tool. By repeating each important piece of information or each number or letter as the spell or give you a telephone number you automatically slow the speaker down.
這是一個(gè)很有效的策略。通過(guò)重復(fù)每一個(gè)重要的信息、每一個(gè)數(shù)字、每一個(gè)字母的時(shí)候都會(huì)讓說(shuō)話(huà)人的語(yǔ)速自動(dòng)放慢。
* Do not say you have understood if you have not. Ask the person to repeat until you have understood.
* 如果沒(méi)聽(tīng)懂就別說(shuō)你懂了。讓這個(gè)人重復(fù)一下直到你懂了。
Remember that the other person needs to make himself/herself understood and it is in his/her interest to make sure that you have understood. If you ask a person to explain more than twice they will usually slow down.
記住別人需要自己的話(huà)被聽(tīng)懂。確保你能聽(tīng)懂關(guān)系到他或她的利益。如果你請(qǐng)一個(gè)人解釋兩次以上，通常這個(gè)人會(huì)放慢語(yǔ)速。
* If the person does not slow down begin speaking your own language！
* 如果這個(gè)人還不放慢語(yǔ)速你就開(kāi)始說(shuō)你的母語(yǔ)。（這招狠�。�
A sentence or two of another language spoken quickly will remind the person that they are fortunate because THEY do not need to speak a different language to communicate. Used carefully， this exercise in humbling the other speaker can be very effective. Just be sure to use it with colleagues and not with a boss ：-）！
快速的說(shuō)一兩個(gè)句子會(huì)提醒打電話(huà)的人他們是很幸運(yùn)的因?yàn)樗麄儾挥檬褂貌煌恼Z(yǔ)言來(lái)交流。不過(guò)用這招要小心點(diǎn)，這種方法羞辱別人很有效，所以要確定你這么做的對(duì)象是你同事而不是你老板！
等候與回電
Key Sentences(重點(diǎn)句子)
36．Yes．You have the right number．
是的，您打?qū)α恕?/p>
37．Please connect me with Mr．Lee．
請(qǐng)幫我接李先生。
38．Who is calling，please？
請(qǐng)問(wèn)您是哪一位？
39．Are you still on the line？
你沒(méi)掛斷吧？
40．I'm sorry，but he has a visitor right now．
對(duì)不起，他現(xiàn)在有客人。
41．Could you hold a little longer？
請(qǐng)?jiān)俣嗟纫粫?huì)兒。
42．Or shall I put you through to his secretary？
或者我給您接到他的秘書(shū)那兒，好嗎？
43．Shall I tell him you called？
我告訴他您來(lái)過(guò)電話(huà)，好嗎？
44．Well，actually，I'd rather call back later．
我還是遲些再打來(lái)吧。
45．When is a good time to call？
什么時(shí)候打來(lái)最合適？
46．Why don't you try agian in an hour？
一個(gè)小時(shí)后您再打過(guò)來(lái)，好嗎？
47．Good afternoon．David Brown's office．
下午好。這里是大衛(wèi)·布朗辦公室。
48．This is Prof．Davis from the University of Washington．
我是華盛頓大學(xué)的戴維斯教授。
49．Would you mind waiting a few minutes？
您等一會(huì)兒好嗎？
50．I'll just trying to find him．
我正試著找他呢。
51．Yes．Go ahead，please．
是的，請(qǐng)講。
52．I'm sorry，but he is in a meeting now．
很抱歉，他正在開(kāi)會(huì)。
53．The best time to catch him would be 5∶30．
最容易找到他的時(shí)間是5∶30。
54．Could you possibly ask him to call me back？
你可以叫他給我回個(gè)電話(huà)嗎？
55．Of course．What number are you on？
好的。您的號(hào)碼是多少？
56．He has my number but I'll give it to you just in case．
他有我的號(hào)碼，但我還是給你吧，以防萬(wàn)一。
57．There is a call from Wang Ling．
有王玲打來(lái)的電話(huà)。
58．She is on her way．
她馬上來(lái)。
59．I'll hold．
我等一下好了。
60．It's been a while．
好久不見(jiàn)了。
61．It's nice to hear from you．
很高興你打來(lái)電話(huà)。
Dialogue A
(A：Dave Kennedy B：Receiver)
A：Hello．Is this 985-6634？
B：Yes．You have the right numbr．
A：Please connect me with Mr．Lee．
B：Who is calling，please？
A：This is Dave Kennedy．
B：One moment，please．(a moment later) Hello，Mr．Kennedy？
Are you still on the line？
A：Yes。
B：I'm sorry，but he has a visitor right now．Could you hold a littlelonger？Or shall I put you through to his secretary？
A：No，thanks．
B：Shall I tell him you called？
A：Oh，no，no．Well，actually，I'd rather call back later．When is agood time to call？
B：Why don't you try again in an hour？He will be free then．
A：OK．Thanks a lot．Good-bye．
B：Good-bye．
Dialogue B
(A：Receiver B：Prof．Davis)
A：Good afternoon．David Brown's office．
B：bd afternoon．This is Prof．Davis from the University ofWashington．
A：Can I help you？
B：I'd like to speak to Mr．Brown．Is he there？
A：Would you mind waiting for a few minutes？I'm just trying tofind him．
B：Certainly．Thanks．(Pause)
A：Hello．Are you there？
B：Yes．Go ahead，please．
A：I'm sorry，but he is in a meeting now．The best time to catchhim would be 5∶30．
B：Gould you possibly ask him to call me back？It's rather urgent．
A：Of course．What number are you on？
B：He ha my number bur I'll give it to you just in case．It's2235-7561．
A：OK．Mr．Davis．I'll have Mr．Brown get in touch with you assoon as the meeting is over．
B：Thank you．It's very kind of you．
A：You're welcome．Good-bye．
Dialogue C
(A：Wang Ling B：Fang Fang's father C：Fang Fang)
A：Hello．This is wang Ling．May I speak to Fang Fang？
B：I'll put you through．Hold on，please，(Voice：Fang Fang，there's a call from Wang Ling！)Hello？Are you there？She ison her way．
A：I'll hold，thank you．
C：Hi．Wang Ling．This is Fang Fang speaking．Oh，It's been awhile．It's nice to hear from you．How have you been？
A：Fine，thank you．And you?
C：Quite well．Last month，I had a very nice holiday．
A：Where did you go？
C：To Beijing．And I travelled around．
A：Very good．Oh，by the way，I'm having a party at my house onFriday．Can you come？
C：Sure．Thank you．
Words and Expressions
number n．?dāng)?shù)，數(shù)字，號(hào)碼
connect vt．/vi．連接；聯(lián)系
line n．線(xiàn)，線(xiàn)條，界線(xiàn)
visitor n．訪(fǎng)問(wèn)者；參觀(guān)者；游客
secretary n．秘書(shū)
actually ad．實(shí)際上
rather ad．相當(dāng)；寧可
university n．(綜合性)大學(xué)
Washington n．華盛頓
certainly ad．一定，必定
possibly ad．可能的；也許，或者
travel vi．/vt．旅行，行進(jìn)；移動(dòng)n．旅行
get in touch with 與……保持聯(lián)系
as soon as 一……就
on one's way 在去……的路上
hear from 收到……的來(lái)信
by the way 隨便說(shuō)；在途中，在路上
打電話(huà) 接電話(huà)
Key Sentences（重點(diǎn)句子）
1．Hello，is this 4474716？
喂，是4474716號(hào)嗎？
2．I'd like to speak to Mr．Wang．
我想和王先生講話(huà)。
3．I'm sorry．Mr．Wang is out right now．
對(duì)不起，王先生現(xiàn)在不在。
4．May I know when he'll be back？
您能告訴我他什么時(shí)候回來(lái)嗎？
5．This is his wife speaking．
我是他的妻子。
6．Can I take a message for him？
要我轉(zhuǎn)告嗎？
7．May I have your name，please？
請(qǐng)問(wèn)您是誰(shuí)？
8．Is he available？
他能接電話(huà)嗎？
9．I'll just find out for you．
我給您看看他在不在？
10．Hello，are you still there？
喂，您沒(méi)掛斷吧？
11．Who is that speaking？
請(qǐng)問(wèn)您是誰(shuí)？
12．I'm so sorry that I made such an early phone call．
對(duì)不起我這么早打電話(huà)。
13．Who do you wish to talk to？
您要找誰(shuí)呀？
14．Is Sue James in？
休·詹姆斯在嗎？
15．Hello！Is Sue there？
喂！是休嗎？
16．Yes，speaking．
是的，我就是。
Dialogue A
A：Hello？
B：Hello．is this 4474716？I'd like to speak to Mr．Wang，please？
A：I'm sorry．Mr．Wang is out right now．
B：May I know when he'll be back？
A：I don't know，but he will certainly be back for lunch．This is his wife speaking．Can I take a message for him？
B：Thank you，Mrs．Wang．Please tell him to be at the airport one hour before tomorrow afternoon．
A：Very good．I'll let him know as soon as he comes back．But，may I have your name，please？
B：This is Lin Ming．Thank you．Bye．
A：Good-bye．
Dialogue B
A：Good morning．
B：Good morning．This is Li Gang here I'm calling from New York in America．
A：How can I help you？
B：I'm trying to get hold of Mr．Chen．Is he available？
A：I'll just find out for you，sir… Hello，are you still there？ Unfortunately，Mr．Chen is not available at the moment．Would
you like me to put you through to Mr．Li？
B：Yes，please．That's very kind of you．
A：You're welcome．
Dialogue C
�。ˋ：Jane B：Mary C：Sue）
A：Hello！
B：Hello！ Good morning．Who is that speaking？
A：It's Jane．I'm so sorry that I made such an early phone call．
B：It's nothing．Who do you wish to talk to？
A：Is Sue James in？
B：Sue！Jane wants you on the phone．
A：Hello！Is Sue there？
C：Yes，speaking．
A：Oh，sorry，I'm afraid I won't attend the meeting this morning．Last night I had a sore throat and I started getting bot．
C：Do you have a temperature？Have you taken it？
A：No，haven't yet．
C：Don't worry about the meeting．You'd better go to see a doctor．I wish you will soon be well．
A：Thank you，Sue．Bye．
B：Bye．
Words and Expressions
available a．可得到的，可達(dá)到的
airport n．機(jī)場(chǎng)，航空站
New York n．紐約
unfortunately ad．不幸地，遺憾地
welcome a．受歡迎的
attend vt．出席，參加
sore a．痛的，疼痛發(fā)炎的
throat n．咽喉，喉嚨
America n．美國(guó)
see a doctor 看醫(yī)生，就診
put through （電話(huà)用語(yǔ)）把……接通
沒(méi)找到人
Key Sentences（重點(diǎn)句子）
17．Beijing Trading Campany．May I help you？
北京貿(mào)易公司。請(qǐng)問(wèn)有何貴干？
18．We have two Zhongs．
我們這里有兩位先生姓鐘。
19．Is that Bob Zhong，or John Zhong？
你要接Bob鐘，還是John鐘？
20．I'm sorry，he's not in the office now．
很抱歉，他現(xiàn)在不在辦公室。
21．Do you have any idea when he'll be back？
你知道他何時(shí)回來(lái)嗎？
22．I have no idea（when he'll be back．）
我不知道（他何時(shí)回來(lái)）。
23．Can you ask him to call me when he comes back？
他回來(lái)時(shí)請(qǐng)告訴他打電話(huà)給我好嗎？
24．It's urgent．
有急事。
25．I'm sorry but he's in Shanghai on business．
很抱歉，他出差去上海了。
26．Probably sometime tomorrow．
可能明天（回來(lái)）。
27．Is there anyone else who can help me？
有沒(méi)有其他的人能幫我？
28．OK．I'll just put you through．
好的，我這就給您轉(zhuǎn)接。
29．Just a moment，please…
請(qǐng)稍候。
30．You're welcome．
別客氣。
31．Is Mary there？
瑪麗在嗎？
32．Mary is out right now．
瑪麗現(xiàn)在不在。
33．Why don't you call back later this afternoon？
您不妨今天下午再打來(lái)。
34．When will she be back？
她何時(shí)會(huì)回來(lái)？
35．Will it be too late if I call around 10∶00 this evening？
如果我在晚上10點(diǎn)左右打來(lái)會(huì)不會(huì)太晚？
Dialogue A
�。ˋ：Receiver B：Smith）
A：Good morning．Beijing Trading Company．May I help you？
B：Good morning．This is Mr．Smith of King Electronics Compa-ny．I'd like to speak to Mr．Zhong，please．
A：We have two Zhongs here．Is that Bob Zhong，or John Zhong？
B：Bob．
A：Mr．Bob Zhong in the Overseas Sales Division？
B：Right．
A：I'm sorry，he's not in the office now．
B：Do you have any idea when he'll be back？
A：I'm sorry，I have no idea．
B：Can you ask him to call me when he cames back？It's urgent．
A：Yes，I will，Mr．Smith．
B：Thank you．
A：You're welcome．
Dialogue B
�。ˋ：Receiver B：George Richter C：White）
A：Hello．ABC Gompany．May I help you？
B：Hello．This is George Richter．May I speak to Mr．Davis？
A：I'm sorry but he's in Shanghai on business．
B：Do you have any idea when he'll be back？
A：Probably sometime tomorrow．
B：I have a question abut the E-4800 computer．Is there any oneelse who can help me？
A：Of course．Miss White is the export manager．Would you like tospeak to her？
B：Yes，please．
A：OK．I'll just put you through．
B：Hello．This is White speaking．Can I help you？
A：Hello．This is George Richter of Beijing Trading Company．Is itpossible to make a change in our order？The order number is1518．
C：And what kind of change did you want to make，sir？
B：Well，we ordered twenty E-4800s，but we want to change themto P-6800s．
L：Just a moment，please…Oh，I'm sorry，but they have alreadybeen sent．
Dialogue C
（A：Mary's father B：Jane）
A：Hello．
B：Hi．This is Jane．Is Mary there？
A：I'm sorry．Mary is out right now．She went shopping with her Mom．
B：When will she be back？
A：I'm not sure．Why don't you call back later this afternoon？
B：Will it be too late if I call around 10∶00 this evening？
A：That's all right．We don't go to bed early．
B：Thank you．Bye！
A：Good-bye．
Words and Expressions
trade vi．做生意；交易
company n．公司；商號(hào)
electronics n．電子學(xué)
oversea（s） a．海外的
sale n．出售，出賣(mài)
division n．分，分割，分裂
urgent a．緊迫的，催促的
business n．商業(yè)；營(yíng)業(yè)；商店
probably ad．很可能；或許，大概
export ／ vt．輸出，把……出口
order n．等級(jí)，序次，秩序
send vt．送，寄
around prep．在……周?chē)�，環(huán)繞
用英語(yǔ)打電話(huà)N 種說(shuō)法篇
1、打公用電話(huà)：
1. I’m calling from a public phone, so I’ll call her again.
2. I’m not at home now, so I’ll call her around three o’clock again.
3. May I use your phone?
4. Would you mind if I use your phone?
5. How do I get an outside line?
翻譯&解析：
1. 我現(xiàn)在是打公用電話(huà)，我會(huì)再打給她。
2. 我現(xiàn)在不在家里，三點(diǎn)左右我會(huì)再打給她。
3. 我可以借您的電話(huà)用一下嗎？
4. 你不介意我用你的電話(huà)吧？
5. 如何打外線(xiàn)？
解析：*1. public phone 是公用電話(huà)， pay phone 也是(投幣式)公用電話(huà)；而公用電話(huà)亭則是telephone booth.*2. 在外打公用電話(huà)就表示無(wú)法讓對(duì)方回電，所以通常會(huì)再告知下次聯(lián)絡(luò)時(shí)間或方式。*3. 有時(shí)找不到公用電話(huà)， 必要時(shí)需向商家借用電話(huà)，或者在別人的公司借電話(huà)時(shí)可用以上幾句。*4. outside line 是“電話(huà)外線(xiàn)”，而extension 為電話(huà)（內(nèi)線(xiàn)）分機(jī)。
2、打錯(cuò)電話(huà)：
1. I’m sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I’m sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344
翻譯&解析
1. 抱歉我打錯(cuò)電話(huà)了。 （打錯(cuò)電話(huà)通常用：have the wrong number 表示）
2. 這里是02-2718-5398嗎？
3. 很抱歉打擾你了。
4. 很抱歉。我想我一定是打錯(cuò)電話(huà)了。
5. 我可以核對(duì)一下電話(huà)號(hào)碼嗎？是不是2211-3344？
解析：1. 區(qū)域號(hào)碼是 area code2. 電話(huà)號(hào)碼的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two
3、抱歉這么晚打來(lái)的說(shuō)法：
1. I’m sorry to call you so late. 對(duì)不起這么晚打電話(huà)來(lái)。
2. I hope I didn’t catch you at a bad time. 抱歉這種時(shí)候找你。（含有希望沒(méi)有打擾到你的意思）
3. I hope I didn’t wake you up so early. 我希望這么早沒(méi)有吵到你。
4. I’m sorry to call you so early. 對(duì)不起這么早打電話(huà)來(lái)。
5. I’m sorry to bother you at this hour. 很抱歉在這時(shí)打擾你。
4、有急事時(shí)的表達(dá)方法：
1. It’s urgent. Could I have her mobilephone number? 我有急事，可不可以告訴我她的手機(jī)號(hào)碼？
2. Could you tell me where I can reach her? 能不能告訴我在哪里可以找到她？
3. This is an emergency. I need to get in contact with him right now. 能不能告訴我在哪里可以找到他。
5、若對(duì)方不在的說(shuō)法：
1. It’s nothing important. 沒(méi)什么重要事。
2. It’s nothing urgent. Thank you ,good-bye. 沒(méi)什么要緊事，謝謝您，再見(jiàn)。
3. I’ll call her again. 我會(huì)再打給她。
4. I’ll call back later. 我稍后會(huì)再打來(lái)。
5. Please ask Miss Chen to call me back. 請(qǐng)陳小姐給我回電話(huà)。
6. Could you tell her to call Carol as soon as possible? 能不能請(qǐng)她盡快打電話(huà)給卡洛？
7. Ask her to call Carol at home after seven, please. 麻煩她在七點(diǎn)后打電話(huà)到卡洛家。
8. Can I leave a message? 我可以留言嗎？
9. Please have her return my call.請(qǐng)她回電話(huà)給我。
10. Could you ask him to to call me back? 可以請(qǐng)他給我回電話(huà)嗎？
11. Please tell her Carol called. 請(qǐng)告訴她卡洛找她。
12. Let me call back later again. Thank you. 我稍后再打電話(huà)來(lái)。謝謝你。
13. Please tell him to phone 2233-4455. 請(qǐng)他給2233-4455回電話(huà).
6、電話(huà)答錄機(jī):
1This is a recording. I’m not at home now. Please leave a message after the beep. Thank you.這是電話(huà)答錄機(jī)。我現(xiàn)在不在家，請(qǐng)?jiān)?quot;嗶"的一聲之后開(kāi)始留言。謝謝！
(*: 電話(huà)答錄機(jī) 是 telephone answering machine)
2This is Carol. Pleae give me a call when you are free. My number is 2244-6688.我是卡洛。有空請(qǐng)回電話(huà)給我。我的號(hào)碼是2244-6688.
對(duì)電話(huà)答錄機(jī)留話(huà)時(shí)與一般留言無(wú)異，說(shuō)出以下重點(diǎn)即可：
1. 來(lái)電者姓名
2. 來(lái)電時(shí)間
3. 來(lái)電目的
4. 聯(lián)絡(luò)電話(huà)或方式
7、訂購(gòu)商品及詢(xún)問(wèn)：
1. I’d like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any life Menu Magazine tenin stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.
翻譯&解析
1.我想要訂你們目錄上的晚禮服。
2.我可以訂些花嗎？
3.我要怎么付款？
4.我想要買(mǎi)你們電視廣告上的汽車(chē)。
5.請(qǐng)寄目錄給我。
6.你們第十期的“生活菜單”還有存貨嗎？
7.需要多久才會(huì)送到呢？
8.你們送來(lái)的產(chǎn)品不是我訂的.東西.
9. 我打電話(huà)是因?yàn)橐粋�(gè)月前我訂的東西。產(chǎn)品到現(xiàn)在都還沒(méi)到。
解析：
1. 現(xiàn)在電話(huà)或網(wǎng)絡(luò)訂購(gòu)在國(guó)內(nèi)也很流行，即使是人在國(guó)內(nèi)你也可以訂購(gòu)?fù)鈬?guó)目錄上的產(chǎn)品。但在打電話(huà)前一定要先記下商品的型號(hào)及尺寸，以節(jié)省通話(huà)時(shí)間。
2. commercial有(電視、廣播中的)商業(yè)廣告之意，也可說(shuō)成commercial film, 簡(jiǎn)稱(chēng)為c.f. 。而advertisement則指(平面的)廣告，簡(jiǎn)稱(chēng)為ad; advertisement mail 是廣告郵件； advertisement column是廣告欄，這些都是很常用到的。
3. place 有開(kāi)出訂單之意。ie: to place an order with sb. (和某人訂訂單)
8、道謝接受別人的禮物或招待后，打電話(huà)道謝為最起碼的禮貌之一：
1. Thank you for the present. It’s just what I wanted.
2. Thank you so much for the homemade cake.
3. I don’t know how to thank you for such a beautiful flower.
4. I received your gift. Thank you for the lovely bracelet.
翻譯：
1. 謝謝你的禮物，這正是我想要的。
2. 非常謝謝你作的蛋糕。
3. 真不知道要如何謝謝你， 這么漂亮的花。
4. 我收到你的禮物了。謝謝你可愛(ài)的手鐲。
當(dāng)在回答他人的致謝時(shí)，可以說(shuō)下面的句子，都有 別客氣 的意思：1. You’re welcome.別客氣。2. Not at all.這沒(méi)什么。3. It’s my pleasure.這是我的榮幸。4. Don’t mention it.別放在心上。5. That’s all right.這沒(méi)什么。6.No trouble at all.一點(diǎn)也不麻煩。7.I’m gload you enjoyed it.真高興你覺(jué)得滿(mǎn)意。
9、聽(tīng)不清楚：
1. Sorry, I didn’t catch you.對(duì)不起，我聽(tīng)不懂你說(shuō)的。
2. Sorry, I didn’t understand. 抱歉，我聽(tīng)不懂。
3. Sorry, I didn’t get what you said. 對(duì)不起，我沒(méi)聽(tīng)懂你說(shuō)的話(huà)。
4. I can’t hear you very well. 我聽(tīng)不太清楚。
5. I can barely hear you. 我?guī)缀趼?tīng)不到你說(shuō)的。6. I’m having trouble hearing you. 我聽(tīng)不清楚。
7. We have a bad connection. 通訊效果不太好。8. I can’t catch what you are saying. 我聽(tīng)不太清楚你說(shuō)的話(huà)。
發(fā)生上面的情況，你可以請(qǐng)對(duì)方在重復(fù)一遍，你可以說(shuō)：
1. Pardon?請(qǐng)?jiān)僬f(shuō)一遍好嗎？
2. Excuse me? 請(qǐng)?jiān)僬f(shuō)一遍？上列兩句都是對(duì)不起之意，但用在會(huì)話(huà)上，如果后面沒(méi)有接說(shuō)明，并且語(yǔ)尾上揚(yáng)，就是要對(duì)方再說(shuō)一次。聽(tīng)到這句話(huà)時(shí)就要知道對(duì)方要自己再說(shuō)一遍。
3. I beg you pardon? 能請(qǐng)你再說(shuō)一遍嗎？（此句有請(qǐng)求對(duì)方原諒及再說(shuō)一次的意思）
4. Could you repeat that, please? 能請(qǐng)你再說(shuō)一遍嗎？
5. Would you say that again? 你能再說(shuō)一遍嗎？
10、請(qǐng)對(duì)方說(shuō)慢點(diǎn)的說(shuō)法：
1. Would you speak more slowly? 你能再說(shuō)慢一點(diǎn)嗎？
2. Could you speak up a little? 你能在大聲一點(diǎn)嗎？（speak up 大聲說(shuō)=speak out）
3. Would you speak more clearly? 你能再說(shuō)清楚一點(diǎn)嗎？
4. Would you explain more for me? 可以為我解釋一遍嗎？
5. Please speak a little louder. 請(qǐng)講大聲一點(diǎn)。
6. Would you slow down, please?清說(shuō)慢一點(diǎn)好嗎？
11、工作活用篇幫忙轉(zhuǎn)分機(jī)：
1. may i have extension two-one-one?
2. can i have extension two-one-one, please?
3. may i speak to david, extension tow-one-one?
4. extension two-one-one, please.
5. please connect me with extension two-one-one.
6. could you put me through to the personnel department, please?
翻譯：***通常句子都是越長(zhǎng)越禮貌，太簡(jiǎn)短會(huì)讓人有魯莽的感覺(jué)。
1. 能幫我轉(zhuǎn)分機(jī)211？
2. 能幫我轉(zhuǎn)分機(jī)211嗎？
3. 我可以找211分機(jī)的大衛(wèi)嗎？
4. 請(qǐng)轉(zhuǎn)211。
5. 請(qǐng)幫我轉(zhuǎn)分機(jī)211。
6. 請(qǐng)幫我接人事部好嗎？
轉(zhuǎn)告消息
Key Sentences(重點(diǎn)句子)
79．Yes．I'll go to get him．
在，我去叫他。
80．I'm so glad I've got hold of you at last．
我很高興終于找到了你。
81．Were you trying to get in touch with me，Peter？
你一直在找我嗎，彼得？
82．I'm off today．
我今天休息。
83．Listen，Mike，I've got news for you．
聽(tīng)著，邁克，我有消息告訴你。
84．You don't know me，but this is Garl Mattews．
你不認(rèn)識(shí)我，我叫卡爾·馬修斯。
85．I'm calling on behalf of Dave Kennedy．
我代大衛(wèi)·肯尼迪先生打電話(huà)給你。
86．So he gave me your telephone number and let me give you acall．
所以他給了我你的電話(huà)號(hào)碼讓我給你打個(gè)電話(huà)。
87．And what time would suit you best？
什么時(shí)候最適合你？
88．You can call us from the lobbv and we'll come down．
你可以在大廳給我們打電話(huà)，然后我們就下來(lái)。
89．Please say hello to Dave for me and thank you so much forcalling me．
請(qǐng)代我向大衛(wèi)問(wèn)好，非常感謝你打電話(huà)給我。
90．She asked me to ask you if you would be able to meet here to-day at 3∶30 p．m．
她要我問(wèn)你是否能在今天下午三點(diǎn)半和她見(jiàn)面。
91．But you can page her．
但是你可以傳呼她。
92．What is the number of her beeper？
她的傳呼是多少？
93．Fine．Thanks for the message．
好。謝謝你的口信。
Dialogue A
(A：Robert B：Peter C：Mike)
A：Hello．
B：Hello．Is that Mike？
A：No，this is Robert，his brother，speaking．
B：Oh hello，Robert．This is Peter．How are you？
A：Fine，thanks，and you？
B：I'm very well．Is Mike there？
A：Yes．I'll go get him．
C：Hello．Mike speaking．
B：Hello．Mike？This is Peter speaking．I'm so glad I've got holdof you at last．
C：Were you trying to get in touch with me，Peter？ I'm off to-day．
B：That's good to know．Listen，Mike，I've got news for you．
C：What is it？
B：My sister Jane is coming back from America．
C：That's great．When is she coming back？
B：Next weekend．
C：Next weekend？OK．And I want to know how long she willstay here this time．
B：About a week． Let's get together tonight and plan a party forher．
C：All right．I'll come to your place at 8 o'clock．
B：Good．I'll be waiting for you．
C：See you later．
B：Good-bye．
Dialogue B
(A：Stan Summers B：Carl Mattlews)
A：Hello．
B：Hello．Can I speak to stan Summers，please？
A：Speaking．
B：Oh．Mr．Summer．You don't know me，but this is Carl Mat-tews．I'm calling on behalf of Dave Kennedy．
A：Oh．So you're a friend of Dave's．How is he anyway？
B：oh，he's doing well and will be promoted again．
A：That's good to hear．Carl，what are you doing in New York？
B：Dave and I are attending a conference at the Hilton untilThursday．And Dave is busy now．So he gave me your tele-phone number and let me give you a call．He wants to know ifyou will have any time at all to got together tonight or Thurs-day evening．
A：Well，tonight there's a banquet I have to go to．But Thursdayevening I'm free．
B：Good．Thursday evening．And what time would suit you best？
A：Seven-thirty would be good for me．
B：Yes，that's fine．So that's 7∶30 p．m．on Thursday at Hilton．
I'll book the table．And my room's 2120．Dave's is 2122．Youcan call us from the lobby and I'll come down．
A：Fine．I'm looking forward to it！
B：Me，too．See you on Thursday，then．
A：Please say hello to Dave for me and thank you so much for call-ing me．Good-bye．
Dialogue C
(A：Roland B：Mr．Zhang)
A：Hello．May I speak to Mr．Zhang？
B：Yes，speaking．
A：Hi，Mr．Zhang．This is Roland．Miss Lee telephoned．She askedme to ask you if you would be able to meet her today at 3∶30p．m．
B：Sorry，but I'll have a meeting then．Please tell me her call num-ber and I'll explain it to her personally．
A：Miss Lee said she would not be in her office this afternoon，butyou can page her．
B：What is the number of her beeper？
A：It's 6594968-99806．
B：Fine．Thanks for the message．Good-bye．
A：Bye．
Words and Expressions
touch vt．觸摸；接觸；碰到
weekend n．周末
party n．黨，政黨；聚會(huì)，宴會(huì)
behalf n．利益
on behalf of 代表某人
anywny ad．無(wú)論如何，無(wú)論怎樣
conference n．商議；會(huì)談
Hilton 希爾頓
banquet n．宴會(huì)
suit v．對(duì)……適合；(使)適合
lobby n．前廳；穿堂
look forward to 渴望，盼望
page v．找人，尋找
beeper BP機(jī)
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